Shipping policy

Shipping Policy

Last updated: 2026-01-09

Thank you for shopping with ChambersFX. Please review the details below regarding order processing, made-to-order items, and shipping timelines before completing your purchase.

Made-to-Order & Production Notice

Many ChambersFX products are made to order or produced in small, limited runs.

Made-to-order items are created after your order is placed and require additional production time before shipping. Production timelines vary by product and will be noted on the product page or communicated after purchase.

Please note:

Made-to-order items are not eligible for immediate shipment
Production time is separate from shipping transit time
Order processing begins only after full payment is received

By placing an order for a made-to-order item, you acknowledge and accept the associated production timeline.

Order Processing Times

In-stock items are processed within 2–5 business days, unless otherwise stated.

Orders containing made-to-order or custom items will ship after production is complete.

Orders are not processed or shipped on weekends or statutory holidays.

Shipping Rates & Delivery Estimates

Shipping rates and delivery estimates are calculated automatically at checkout based on:

Destination
Package size and weight
Selected shipping method

Delivery estimates shown at checkout apply after an order has shipped and do not include production time.

Shipping Within Canada

We ship throughout Canada.

Once shipped, delivery typically takes 3–10 business days, depending on destination and carrier.

International Shipping

International shipping is available to select countries.

Please be aware:

International delivery times vary by destination
Customs processing may cause delays beyond our control

Duties, Taxes, Tariffs & Import Fees

International orders may be subject to additional charges imposed by the destination country, including but not limited to:

Customs duties
Import taxes (such as VAT or GST equivalents)
Tariffs
Brokerage or handling fees

These charges are not included in the product price or shipping cost unless explicitly stated at checkout and are the sole responsibility of the customer.

ChambersFX does not control or collect these fees and cannot predict their amount. Refusal to pay applicable duties, tariffs, or fees may result in the order being returned, abandoned, or destroyed by customs authorities. In such cases, the order is not eligible for a refund.